Jackie Tolland

Jackie Tolland, Chief Executive

Jackie started her journey with PNS in 1994 where she was introduced to the programme working as a Community Development Worker in Drumchapel. As a fully trained facilitator and trainer she knows the importance of family life and is a firm believer in building strong positive relationships and building confidence and skills for parents. Jackie’s background is in Community Development and she has had the experience of living and working in Glasgow, Northumberland and Brixton.   A Winston Churchill Travelling Fellow, she will now take what she has learned to further her passion in reaching out to as many families as possible and helping them build powerful, positive relationships. Jackie likes to walk and can been seen breaking into a run every now and again!

You can follow Jackie on linkedin.

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Lorna Mitchell, Facilitator

Lorna is our Facilitator who has been with PNS the longest and puts this down to the unique approach we adopt and the inspiration and admiration she has for parents who come on our courses as she understands how much courage it takes at times to ask for help and be open to change.  Lorna’s background is in group work and she is a person centered therapist.  Lorna spends as much of her free time with her two grown up sons and her gorgeous granddaughter.

Susan McKellar, Facilitator

Susan is one of our Facilitators supporting parents set up their own support groups across Scotland, having joined the team following 11 years in the private sector as a Relationship Manager.  She is the mother of two boys, one of whom has a diagnosis of high functioning autism, over the years Susan has developed a strong knowledge of the education system and has been supporting other parents in similar situation access services and support for their children.  Susan is a keen dancer and can often be found shimmying on stage every July at her annual dance show.

You can follow Susan on twitter and linkedin.

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Mark Robb, Facilitator

Mark joins the team having recently graduated from the University of Glasgow with a BA in Community Learning and Development.  He has broad community development experience having worked with young people, folk recovering from addictions, and communities on issues related health, wellbeing arts and capacity building.  Mark will be sharing his skills and experience in community development and co-parenting his two teenage children with parents who run parent support groups.  Mark is a massive fan of jazz, soul and funk music, and when he isn’t working with PNS he can be found DJ-ing in pubs and clubs around Glasgow.

Tracy Reid, Facilitator

Tracy is our newest member of the team, having joined us in 2017. Tracy loves everything about working with parents and carers – she thinks it’s such a privilege to learn about family lives, and how unique and special each family is. With a background in homelessness, addictions, and gender based violence work, Tracy is really passionate about engaging with people who feel isolated and unheard, and seeing them flourish and their lives change for the better. Tracy loves arts and crafts, food, bargain clothes shopping, and going off on wee travel adventures with her friends.

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Doreen Harper, Office Manager

Doreen joined PNS in 2010, her responsibilities include developing and monitoring administrative functions across the organisation including financial and statistical reporting.  Her previous experience has involved a variety of administration roles in the voluntary and private sectors.  Doreen can often be found in London catching up with friends and family.

Emergency Support

If you are in a crisis and in need of immediate support you can contact: